Di Hayes, LPC is the chief Administrative Officer of Hallmark Youthcare, serving as the agency’s leader since July 2010. Ms. Hayes, a holder of Master’s Degrees in both Counseling and Recreation and Undergraduate Degree in Education, and has most recently obtained her LPC. She has been a human-service professional for nearly thirty years. In the course of her varied career, Ms. Hayes has assumed roles of increasing responsibility and complexity, including many years dedicated to work with adolescents suffering from the effects of trauma. As CAO, she brings a wealth of experience, grounded in her training as teacher, clinician, and administrator. She has integrated these skills to become an expert designer and manager of complex systems of care, aimed at assisting youth and families to meet their full potential.