Hallmark Youthcare

Get the help your child needs.

        • About Us
        • Our History

          At Hallmark Youthcare, we treat adolescents with emotional and behavioral issues triggered by past traumatic experiences. We strive to empower youth and their families to overcome their difficulties and fulfill their potential. Utilizing The Sanctuary Model, Building Bridges, and Trauma-Focused Therapy, we are committed to providing trauma-informed and individualized support to residents and their families.

        • Privacy Statement
        • This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

          We will refer hereinafter Hallmark Youthcare Richmond, Inc. as the Facility and its employees who have access to patient’s information – Read Full Statement 

  • Sanctuary
        • Assessment & Diagnostic Services
        • Our Assessment and Diagnostic Services (A&D) provide a secure facility for children who do not have the necessary evaluations required to determine the most appropriate level of care…

        • Residential Treatment
        • Hallmark Youthcare’s comprehensive Adolescent Residential Treatment Program offers a multidisciplinary approach to individualized care…

        • Short Term Residential Care
        • Customization and flexibility are key to Hallmark Youthcare’s short-term treatment options for youth…

        • TSAY (Treatment for Sexually Acting Out Youth)
        • Our TSAY Program provides immediate and intensive early intervention services for male adolescents, who have demonstrated aggressive sexual behaviors…

        • Substance Abuse Program
        • The ASAM approved Substance Abuse Program is a specialty track within our traditional Residential Treatment Program (RTC) that utilizes the Stages of Change Model to focus on the impact of addictive behaviors on the resident, family, and community. The SA Program encourages re-evaluation of current behaviors and substance abuse while working to develop self-efficacy, responsibility, and self-help strategies.

        • Educational Program
        • As an accredited member of the Virginia Association of Independent Specialized Education Facilities (VAISEF), McAfee Academy is licensed by the Virginia Department of Education to offer both regular education and special education services…

        • Activity & Recreation Therapy
        • The Activity Therapy Department provides a variety of meaningful, constructive programs in a safe, supportive environment that foster growth and opportunity for reintegration into the community. A.T. works closely with the multidisciplinary team in creating a welcoming, and nurturing milieu for residents…

  • Admissions
        • Family Engagement
        • Stay updated on all the engaging family events and activities geared towards helping your child heal.

        • Family Visitation
        • Every Tuesday and Thursday evenings
          Family Visitation 6:00pm – 8:00pm

          Every Saturday and Sunday
          Family Visitation from 1:30pm – 4:30pm

  • Contact Us

IMPORTANT ANNOUNCEMENT:  We would like to make you aware of the steps Hallmark Youthcare is taking in response to the growing health concerns related to COVID-19.
CLICK HERE for more details.

The Sanctuary Model

All programs at Hallmark Youthcare use the Sanctuary Model. The Sanctuary Model® represents a theory-based, trauma-informed, trauma-responsive, evidence-supported, whole culture approach that has a clear and structured methodology for creating or changing an organizational culture. The model works to provide a safe, supportive, secure and therapeutic environment to promote healing while building on the strengths of each child.

The objective of such a change is to more effectively provide a cohesive, innovative and creative context within which healing from psychological and social traumatic experience and adversity can be addressed – for all of us, which is why all staff and children use this model. Youth, families, community supports, and all staff participate and practice the 7 Sanctuary Commitments each day:

  1. Nonviolence: Being safe outside (physically), inside (emotionally), and with others (social), and doing the right thing (moral).
  2. Emotional Intelligence: Managing our feelings so that we do not hurt ourselves or others.
  3. Social Learning: Respecting and sharing the ideas of our teams.
  4. Shared Governance: Shared decision making.
  5. Open Communication: Saying what we mean and not being mean when we say it.
  6. Social Responsibility: Together we accomplish more; everyone makes a contribution to the organizational culture.
  7. Growth and Change: Creating hope for our youth and ourselves.
Sanctuary’s S.E.L.F Model, provides a compass for healing and recovery. S.E.L.F. is an acronym that represents the four interactive key aspects of recovery from bad experiences.

S afety: attaining safety in self, relationships, and environment

E motional management: identifying levels of various emotions and modulating emotion in response to memories, persons, events

L oss: feeling grief and dealing with personal losses and recognizing that all change involves loss

F uture: trying out new roles, ways of relating and behaving as a “survivor” to ensure personal safety and help others

Components of Residential Treatment

Hallmark Youthcare’s comprehensive Adolescent Residential Treatment Program offers a multidisciplinary approach to individualized care. This includes the following components as appropriate:
  • Ages 11-17
  • 24/7 psychiatrist and nursing coverage
  • Comprehensive discharge planning
  • Individual, group and family therapies; Hallmark emphasizes family involvement and works with geographically distant families as needed.
  • Psychoeducation groups: anger management, chemical dependency education, sanctuary tools, moral reasoning, social skills, and leisure awareness
  • Activities Therapy (music therapy, yoga, recreation, community outings, etc)
  • Comprehensive educational services licensed by the Virginia Department of Education
  • Nutritional counseling
  • Substance abuse and chemical dependence treatment services – both individual and group services
  • Structured daily milieu designed to promote appropriate social interaction and utilization of newly learned shills
  • Ability for virtual court
  • Early Discharge Planning
  • Discharge planning and transitional services
  • Post discharge follow up and support
  • Family reunification
  • Family conflict resolution training
  • Pediatric medical Services
  • Psychiatric and Psychological Services

Who is required to follow this model?

Everyone!  Youth, families, community support, and all staff participate and practice the 7 commitments of Sanctuary every day.

  1. Nonviolence: Being safe outside (physically), inside (emotionally), and with others (social), and doing the right thing (moral). 
  2. Emotional Intelligence: Managing our feelings so that we do not hurt ourselves or others. 
  3. Social Learning: Respecting and sharing the ideas of our teams.
  4. Shared Governance: Shared decision making.
  5. Open Communication: Saying what we mean and not being mean when we say it. 
  6. Social Responsibility: Together we accomplish more; everyone makes a contribution to the organizational culture. 
  7. Growth and Change: Creating hope for our youth and ourselves.