Treatment Programs

Who do we serve?

We serve at-risk youth, ages 11-17, and their families. These youth have manifested emotional and behavioral disturbances. Their diagnoses may include anxiety, depression, bipolar disorder, post-traumatic stress disorder, substance abuse disorders, ADHD and Oppositional Defiant Disorder.

What kinds of treatment services are offered?

Hallmark Youthcare offers:

- Assessment and Diagnostic Services
- Short and Long-term Residential Services
- Educational Services
- Dual-Diagnosis (Mental Health and Substance abuse/Chemical Dependency) Services
- Treatment for Sexually Acting Out Youth


What kind of educational services are offered?
McAfee Academy is our on-campus school. As an accredited member of the Virginia Association of Independent Specialized Education Facilities (VAISEF), McAfee Academy is licensed by the Virginia Department of Education to offer both regular education and special education services, including those outlined on the Individual Education Plan (IEP). We work with the public schools to ensure that all educational needs are met, including SOLs, and that the youth is smoothly transitioned back into public school.

Do you address substance abuse issues?
Yes. Hallmark Youthcare employs psychiatrists and program therapists with expertise in addiction. We offer specialized individual, family and group therapies for youths with these issues.

Does Hallmark Youthcare offer acute or crisis stabilization services?
No. If you are in need of these services, please call 911 or go to your nearest emergency room. In the event that a resident develops the need for acute care, staff at Hallmark Youthcare work closely with Goochland Emergency Services.

What is the average length of stay for a resident at Hallmark Youthcare?
The length of stay depends upon the needs of the resident. On average, residents require 6 months of treatment.

What are the requirements for visitation/family therapy?
Hallmark Youthcare strongly encourages family contact. Regularly scheduled visitation hours are held Saturday and Sunday from 1-4:30 p.m. Your Program Therapist will adjust visitation to accommodate any difficulties you might have with the regular schedule.

Therapists at Hallmark Youthcare facilitate face-to-face family therapy on a weekly basis. Hallmark believes strongly in working with the families. When a family is unable to participate in person, therapeutic contact between youth and family is supplemented by phone sessions.

In addition, a Family Support Group, led by Program Therapists, is offered on a monthly basis to assist parents and family members in learning to understand and more effectively respond to their youth. We highly recommend participation in this group.

What is the level of interaction between boys and girls in the residential program?
The boy’s units and girl’s units are located on opposite sides of the facility. Boys and girls are not allowed to go into each others living space. All residents are under direct supervision of staff at all times. They participate in school activities and some recreational activities together.

How do I apply?

How do I apply?
The staff in our Intake Department are highly knowledgeable and eager to assist you. Please contact them at :

Toll Free: 1-800-966-4782
Local: 804-784-6432
Fax: 804-784-5261

How quick is the referral/admission process?
The process requires information to determine the appropriateness of placement, funding resources, space availability and completion of admission documentation. Our intake department works closely with you to ease and expedite this process.

What insurance is accepted?
Hallmark Youthcare accepts Medicaid and community funding (typically through FAPT, CSA or schools) for residential services. This includes Virginia Medicaid, Maryland Medicaid, and Washington, D.C. Medicaid.

Can a parent refer an adolescent to Hallmark Youthcare?
Yes, though Residential treatment requires independent verification by a physician that the youth meets the medical necessity for the care. Our Intake Department personnel will explain these processes to parents and assist them with admission.

What is FAPT?
(Family Assessment and Planning Team) is a panel of individuals from the community who, with input from the youth and family, assess the strengths and needs of the youth, determine what services are needed, and develop a service plan for the youth and family.

How do I qualify for Medicaid?
Contact your local Department of Social Services/Human Services Department and request an application for Medicaid. Apply as a “Family of One” under the adolescent’s name.

Where is Hallmark Youthcare located?

Hallmark Youthcare is located in a park-like setting at 12800 West Creek Parkway in beautiful Goochland County, Virginia. Our building is a locked, secure residential home for at-risk youth.
serving the commonwealth of virginia since 1976
Helping adolescents Overcome emotional behavioral issues
Get the help your child needs (804) 784-2200
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TESTIMONIALS

Our Happy Clients

  • "I went here in 2017 and I was on a bad path. It changed my prospective and I myself was very pleased with my outcome. I had a very great therapist and great staff councilors at the time also."
    Hannah Holman
  • "My niece went here and the program was so helpful for her! She had a great therapist and she has made so many changes. I recommend this program to anyone who is having challenges with a child they love!"
    Victoria Bishop-Ofsowitz
  • "I give this 5 stars, not because we never had any issues, but because when we did, they were always addressed and taken care of. My daughter was in a specialized program that really met her needs and her therapist Ali was so involved and hands on and really helped my family and my daughter! We're glad she went here."
    Mary Thompson
hallmark youthcare benefits

residential treatment program

Traumatized children develop strategies for coping- some functional and some dysfunctional. We strive to empower youth and their families to overcome their difficulties and fulfill their potential.
Adolescent Focused (Ages 11-17)
24/7 Psychiatrist & Nursing Coverage
Comprehensive Discharge Planning
Psychoeducation Learning Groups
Accredited Substance Abuse Programs
Nutritional Counseling
Certified Activities Therapy
Individual, Group & Family Therapy
Promotion of Social Interaction
Do you have questions? We’re here to help.

Contact us today

  • This field is for validation purposes and should be left unchanged.

hallmark youth care benefits

residential treatment program

Traumatized children develop strategies for coping- some functional and some dysfunctional. We strive to empower youth and their families to overcome their difficulties and fulfill their potential.
Adolescent Focused (Ages 11-17)
24/7 Psychiatrist & Nursing Coverage
Comprehensive Discharge Planning
Psychoeducation Learning Groups
Accredited Substance Abuse Programs
Nutritional Counseling
Certified Activities Therapy
Individual, Group & Family Therapy
Individual, Group & Family Therapy
Promotion of Social Interaction
Do you have questions? We’re here to help.

Contact us today nswers.

  • This field is for validation purposes and should be left unchanged.

COPYRIGHT©2021 HALLMARK YOUTHCARE
12800 West Creek Pkwy, Richmond, VA 23238
Admissions
Admissions
12800 West Creek pkwy, richmond, va 23238
COPYRIGHT©2021 HALLMARK YOUTHCARE
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