Job Openings

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for a skilled Accounts Payable Clerk. This one-person department is responsible for processing all invoices received, and processing payment of all creditors in an accurate, efficient, and timely manner.

Responsibilities:

• Process accounts and incoming payments in compliance with Hallmark financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, posting and recording accounts receivables' data
• Prepare bills, invoices, and deposits
• Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted
• Verify discrepancies and resolve billing issues
• Facilitate payment of invoices due, by sending bill reminders and contacting vendors
• Generate financial statements and ad hoc reports detailing accounts receivable, as requested

 Skills:

• Proven working experience as accounts payable clerk or similar role
• Solid understanding of basic bookkeeping and accounting payable principles
• Ability to calculate, post and manage accounting and financial records
• Data entry skills; hands-on experience with spreadsheets and proprietary software; experience with Sage/Peachtree Accounting preferred
• Proficiency in Microsoft Office programs
• High degree of accuracy and attention to detail

Minimum Education/Experience:

• Degree in Accounting, Finance, Business Administration, or relevant field; OR experience equivalent to degree

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for our Clinical and Educational Administrative Assistant, who has a strong desire to work with a team of committed clinicians to create a safe and fun place for our residents to heal.

Job description:

• Dual reporting - provides administrative support for educational departments under the Director of Education, and the Assistant Administrator. Education:
• Maintains accurate, up-to-date database of all teaching staff licensures.
• Maintains Student Handbook, and Parent Handbook, database information of former and current students, department filling system, and incoming and outgoing mail.
• Creates user-friendly macros, templates, forms, and toolbars for the Education Department staff.
• Assists the Director of Education with travel arrangements, filing, typing, correspondence, note taking, scheduling resident appointments, and creating files for new students.
• Clinical: Schedules and completes resident psychological assessments, and family engagement activities.
• Completes resident Assessment and Diagnostics (A&D) reports, gathers clinical resident data, and prepares additional reports as directed, responsible for preparation of quarterly medical meeting staff notes.

Required Experience:

• Three years or more of professional experience working in an office or clinical environment
• Ability to handle students with emotional difficulties; function as a member of department/clinical team; tolerate contact with residents under a variety of circumstances
• Ability to provide assessments to adolescents 11 to 17 years old; communicate directly and effectively with physicians, diverse resident populations, families, and staff
• Must maintain a high degree of confidentiality, display maturity, and respect together with flexibility, diplomacy, and tactfulness

Requirements:

• High School diploma or GED certification
• Proficiency in Microsoft applications; excellent verbal, written, and communication skills
• Must be certified or able to become certified in CPR, first aid, AED, and Handle with Care; ability to participate in the control and restraint of residents in crisis, as directed by the Treatment Philosophy and Program Manual
• Must have valid Virginia Driver’s License in good standing
• Must successfully pass background, fingerprinting, and drug screening tests

The Clinical Director leads and coordinates the clinical services within residential treatment. Directly supervises Program Therapists, Case Managers, and contract services in psychology and other clinical services. Responsible for the leadership and management of the program, in collaboration with the Director of Clinical Services, and Medical Director.

Responsibilities:

• Assess and evaluate program philosophy, goals, objectives, and treatment interventions implementing evidence-based strategies
• Establish standards of practice for Program Therapists and Case Managers
• Provide weekly clinical supervision for license eligible Program Therapists; document monthly supervision notes for licensed Program Therapists
• Responsible for the documentation of individual, group, and family therapy sessions; family engagement notes and case management notes
• Maintain and review departmental position descriptions, clinical policies and procedures, and regulatory standards annually
• Manage department budget and FTEs; ensure coverage for Program Therapists on leave

Requirements:

• Master's degree in Social Work, Psychology, Counseling, or related field; must provide transcripts from the accredited institution upon hire
• Minimum five (5) years’ experience in mental health, behavioral health, group home, or other similar environment; progressive supervisory experience, with a minimum of two years leadership experience preferred
• Demonstrated knowledge and skills necessary to provide care to population served: children and adolescents 11 to 17 years of age
• Current license to practice as a LCSW, LPC, or Licensed Family & Marriage Counselor in the state of Virginia by DHP
• Ability to become certified in CPR, First Aid, AED, and Handle with Care

Under the direction of the Program Director/Manager, the Program Supervisor assists in overall management of the facility from 3:00pm – 11:30pm. Assist in maintaining a supervision and meeting structure that allows for assessment, planning implementation and evaluation of the residential program to ensure comprehensive services are family driven, youth guided, and culturally competent to sustain positive outcomes.

Essential Functions:

• Demonstrates the ability to communicate the facility’s mission, vision, values, and strategic plan, as well as departmental/service goals, to all staff.
• Provides leadership and guidance to staff in goal setting, problem solving, resource management, outcome achievement, and development and implementation of policies and procedures.
• Defines performance objectives and measures for the department/service and assesses the level of competency of staff in a timely manner, including completion of facility-wide and department/service orientation and ongoing education, including training, in-services, and other activities.
• Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others, and acts as change agent when communicating new and revised systems in a positive manner.
• Demonstrates the ability to cope with and manage change, as well as help others do the same.
• Collaborates with other departments/services to create systems and problem solve ongoing issues that impact departmental/service/organizational goals and resident care delivery, including short- and long-term planning for a resident guided and family driven culture within the facility.
• Demonstrates fiscal accountability for department/service resources and the ability to achieve outcomes within allocated resources and budget as assigned by the Program Director/Manager.
• Incorporates performance improvement data and resident satisfaction data into departmental/service goals.
• Demonstrates a clear understanding of regulations applicable to resident care and/or other department/service/organizational functions.
• Demonstrates a commitment to improving resident/family service using best practices and evidence-based modalities while moving towards the facility’s quest for excellence.
• Demonstrates ability to recruit, retain, and allocate qualified and competent staff consistent with organizational staffing plan.
• Demonstrates ability to communicate effectively throughout the organization and with outside organizations and ensures processes are in place for communication of relevant information in a timely manner.
• Demonstrates the ability to foster a safe environment by integrating safety priorities into all relevant policies and procedures, processes, functions, and services.

Competencies:

• Handles multiple priorities
• Independent discretion/decision making
• Makes decisions under pressure
• Works alone effectively
• Works in close proximity to others and/or in a distracting environment
• Works with others effectively

Physical Demands:

The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment (always including gloves when necessary and a mask) The employee must have the ability to frequently lift and move up to 30 lbs.

Requirements:

• Must be 21 years or older in age.
• Associates degree in Human Services or related field, preferred, not required.
• Minimum of four (4) years of experience in a psychiatric setting, with at least one (1) year in a leadership role.
• Must be certified or able to become certified in CPR, First Aid, AED and Handle With Care.
• Must have a valid Virginia Driver’s license in good standing if on Hallmark’s approved Drivers List.
• Must have strong interpersonal and oral/written, communication skills for effective working relationships with diverse groups/individuals and with the various disciplines involved in the treatment and care of psychiatric residents.
• Must demonstrate knowledge and skills necessary to provide services appropriate to the specific ages served: adolescents 11 to 17 years of age.

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care. LPNs: Our LPNs use critical thinking skills to coordinate and provide safe, quality care to our residents, utilizing the nursing process of assessment, planning, implementation, and evaluation for fostering quality outcomes.

Responsibilities:

• Record resident’s medical history accurately
• Observe residents under treatment to identify progress, side-effects of medications etc.
• Clean and dress wounds and assist with other basic medical care tasks, administer injections and prescribed medications, when needed/directed
• Provide emotional and psychological support when needed

Skills:

• Knowledge of medications, their proper dosage, effects and contraindications
• Capable of communicating effectively verbally and with sound documentation skills
• Ability to plan and organize assigned work
• Ability to interact appropriately with residents ages 11-17
• Ability to apply sound judgment with clinical skills to ensure optimal patient care
• Must be at least 21 years of age

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

Under general supervision, performs a variety of duties including: general facility maintenance and security tasks, painting, basic carpentry, maintenance of facility keys and locks, completing work orders in a timely fashion (meeting compliance standards), and documenting reports, etc.

Essential Functions:

• Assist with basic rough and finished carpentry work in construction and repair of structures
• Replace windows and door hardware, removing broken glass, putty, or plastic when necessary
• Assist with electrical installation and repair work in wiring for switches, outlets, plugs, cables, power circuits, lighting systems and appliances
• Repair basic plumbing including leaks or breaks; opening clogged lines and drains
• Prepare various surfaces for paint, enamel, lacquer, varnish, or stain, repair wall coverings

Competencies:

• Attention to detail
• Knowledge of standard practices and safe use of hand/power tools
• Excellent oral, written and interpersonal communication skills
• Organizational and time management skills
• Project management skills
• Problem solving skills
• Creative, friendly, and outgoing demeanor

Physical Demands:

The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The employee must have the ability to stand for prolonged periods where wet and dry processes are used, wear protective footwear, wear personal protective equipment (always including gloves when necessary and a mask), and work in extreme temperatures. The employee must have the ability to frequently lift and move up to 50 lbs.

Expected Hours of Work:

This is a full-time position; nights and weekends may be required; employee will be on an on-call rotation for technical emergencies

Education and Experience:

• High School Diploma/GED
• Required a VA Driver’s License in "Good Standing"
• Required a minimum one year of experience in a maintenance technician position, or similar.
• Vocational School Graduate – preferred

Job responsibilities and requirements:

Currently, we are looking for a Full-Time Music Therapist to join our team at Hallmark Youthcare. Our Music Therapist develops, directs, and implements music therapy activities. The Music Therapist encourages and assists residents to explore the world of sound while creating a musical language of their own. The Music Therapist will be responsible for coordinating special events and holiday scheduled programs as assigned.

Requirements:

• Bachelors in music therapy.
• Certification by the CBMT is preferred.
• Able to plan and organize special events.
• One year minimum experience working with a resident population age 11-17 is preferred.
• Able to work afternoon/evenings and weekends. Sun-Thu or Tues-Sat Schedule

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that take pride in delivering quality care.

We are currently seeking Licensed Nurses whose compassion, clinical expertise and excellence are a top priority. Using critical thinking skills, Nurses coordinate and provide safe, quality care to our residents utilizing the nursing process of assessment, planning, implementation, and evaluation to foster quality outcomes. Nurses must have the ability to multi-task, handle admissions, discharges, medication administration, assessments, nursing documentation, among other tasks as essential for success.

We offer our RNs:

• Competitive Pay
• Differentials between $1.00 - $5.00 per hour
• Health, Vision, & Dental Benefits
• Short- & Long-Term Disability
• 401K Match up to 5% of Pay
• Free Life Insurance
• Paid Days Off PLUS Extended Illness Leave
• Working with Great Colleagues

Candidates must meet the following requirements:

• Hold and maintain an appropriate current State of Virginia license to practice as a Registered Nurse.
• Graduate of an Accredited School of Nursing.
• Minimum 1-year psychiatric experience preferred.
• Ability to apply sound judgment with clinical skills to ensure optimal patient care.
• Capable of communicating effectively orally and in writing.

Under general supervision of the HR Director, the Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors, and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system.

Duties:

• Page staff and clinicians as deemed appropriate and/or as requested
• Overhead page (using intercom system) in the event of emergency/codes notices
• Connect all resident calls to appropriate resident phone after verifying caller on approved list
• Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges, and ensures any visitor going to unit is on approved list
• Maintain current logbooks for all functions requiring tracking, i.e. keys, vehicles, sign-out, cabs, Executive Dining Room, etc.
• Maintains meal ticket box for sale of meal tickets.
• Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input
• Conducts all work activities with respect for rights and wishes of residents, visitors, families, and fellow employees
• Always maintains confidentiality of all Facility and resident information as observed by peers and management.

Competencies:

• Must have ability to follow oral and written instructions
• Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations
• Microsoft Office Applications/Software
• Physical Demands:
• The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment (always including a mask) The employee must have the ability to frequently lift and move up to 15 lbs.

Requirements:

• High School diploma or GED certification required OR one year certificate from college or technical school
• Previous experience in a receptionist, clerical, or similar role

We are currently accepting applications for Activity Therapists/Certified Therapeutic Recreation Specialists (CTRS) with a strong desire to work with a team of committed clinicians to create a safe and fun place for our residents to heal.

The candidate will be responsible for developing and implementing well rounded programs for coping with frustration, stress, anger, and loss. Duties include performing therapeutic recreation assessments, teaching appropriate use of leisure time while improving social interaction skills, and documenting progress in the medical record. Creative ideas and flexibility and adaptability skills are required for success.

Minimum Qualifications Include:

• BS in Therapeutic Recreation from accredited school.
• Previous clinical experience preferred.
• One year experience in therapeutic recreation with adolescents.
• Nationally Certified (or eligible) as a Therapeutic Recreation Specialist.
• Valid Virginia Driver's License in good standing preferred
• Communicates effectively with all disciplines involved in the care of the residents and documents information accurately.
• Ability to direct Therapeutic Recreation groups effectively with adolescents.

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are accepting applications for a Payroll Coordinator; this one-person department is responsible for the following: process payroll transactions and timesheets, update payroll records, and answer employee questions about pay, while maintaining compliance according to federal and state regulatory agencies. To succeed in this role, you should have outstanding analytical and numerical skills, and excellent attention to detail.

Responsibilities:

• Process timesheet records and other employee pay documents (i.e. pay logs, PTO/Sick leave requests, and reimbursements)
• Check payroll information for accuracy and ensure all relevant paperwork is in order
• Coordinate with HR about changes in payroll (i.e. terminations, new hires, promotions, etc.)
• Oversee payroll distribution of direct deposits, and mailed paystubs
• Process other financial compensations or deductions (i.e. annual bonuses, liens, etc.)
• Produce ad hoc reports upon request
• Answer employee questions about salaries and payments

Minimum Qualifications:

• Proven experience as a payroll coordinator or similar role; proven experience working with payroll systems
• Familiarity with payroll processes; knowledge of legislation relevant to accounting and payroll, such as FLSA
• Working knowledge of Peachtree or similar payment systems
• Comfortable with Excel (functions, data etc.)
• Strong communication skills

Minimum Education/Experience:

• Degree in Accounting, Finance, or relevant field; OR experience equivalent to degree

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for Therapeutic Recreation Specialists (CTRS - preferred) with a strong desire to work with a team of committed clinicians to create a safe and fun place for our residents to heal.

The candidate will be responsible for developing and implementing well rounded programs for coping with frustration, stress, anger, and loss.

Essential Functions:

• Performing therapeutic recreation assessments
• Teaching appropriate use of leisure time while improving social interaction skills
• Documenting progress in resident's medical records
• *Creativity, flexibility, and adaptability are required for success in this role

Qualifications:

• Bachelor's Degree in Therapeutic Recreation
• One year experience in therapeutic recreation with adolescents, preferred
• Nationally Certified (or eligible for certification) as a Therapeutic Recreation Specialist
• Valid Virginia Driver's License in good standing, preferred
• Ability to direct Therapeutic Recreation groups effectively with adolescents ages 11-17

Our RNs use critical thinking skills to coordinate and provide safe, quality care to our residents utilizing the nursing process of assessment, planning, implementation, and evaluation for fostering quality outcomes.

We offer our RNs:

• Competitive Pay
• Differentials between $1.00 - $5.00 per hour
• Health, Vision, & Dental Benefits
• Short- & Long-Term Disability
• 401K Match up to 5% of Pay
• Free Life Insurance
• Paid Days Off PLUS Extended Illness Leave
• Working with Great Colleagues

Qualifications Include:

• Current license to practice as a Registered Nurse in the state of Virginia by the Department of Health Professions (please contact us directly if you are licensed in another state)
• Graduate of an accredited School of Professional Nursing
• 1+ years nursing experience, psychiatric experience preferred

Required Skills, Knowledge, and Abilities:

• Capable of communicating effectively verbally and with sound documentation skills
• Knowledge of medications, their proper dosage, effects and contraindications
• Ability to plan and organize assigned work
• Ability to interact appropriately with residents ages 11-17
• Ability to apply sound judgment with clinical skills to ensure optimal patient care
• Must be at least 21 years of age

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for a Program Therapist with a strong desire to work with a team of committed clinicians to create a safe and fun place for our residents to heal.

Job Description:

Under the direction of the Director of Social Work, the Program Therapist demonstrates the knowledge of psychopathology and other behavioral health concerns and primary modalities of psychotherapeutic intervention. The Program Therapist provides for the residents of the facility psychotherapy/case management according to guidelines, as well as individual, and family therapy.

Essential Functions:

• Expert knowledge of assessment, diagnosis, treatment, risk assessment and crisis management specific to ages served: adolescents 11 to 17 years of age.
• Ability to provide individual, family and group therapies specific to ages serviced: adolescents 11 to 17 year of age.
• Demonstrate competency in age related or specialty issues and developmental needs necessary to provide care to specific ages served: adolescents 11 to 17 years of age.
• Ability to communicate directly and effectively with physicians, diverse resident populations, families, and all levels of staff, both orally and in writing.
• Must maintain a high degree of confidentiality, display maturity, and respect together with flexibility, diplomacy, and tactfulness.
• Must have physical and mental health adequate to perform the duties of the position.
• Microsoft Office Software/Applications

Requirements:

• Master’s degree in a human services field
• Two years or greater of professional experience working in the field of mental health and/or substance abuse
• Licensed eligible or holds a current license to practice as a Licensed Clinical Social Worker, Licensed Professional Counselor or Licensed Family & Marriage Therapist in the state of Virginia by the Department of Health Professions
• Must be certified or able to become certified in CPR, first aid, AED, and Handle with Care
• Must have valid Virginia Driver’s License in good standing if on Hallmark’s Approved Driver’s List

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for a part-time Yoga Instructor who has a strong desire to work with residents and create a safe and fun opportunity for them to heal.

Responsibilities:

• Develop safe, professional, and comprehensive yoga training program for the residents and staff; perform yoga postures, as well as breathing and relaxation techniques in front of the class as they copy the movements; observe participants and inform them of corrective measures necessary for skill improvement
• Study the physical limitations of the participants to effectively assign appropriate exercises to ensure their safety; observe participants and inform them of corrective measures necessary for skill improvement.
• Provide pre-class instructions, explain the goals of class, and have a clear plan for maximum therapeutic benefits
• Explain heart rate essentials, teach students how to take heart rate and administer a heart rate test when appropriate; offer alternatives during classes to accommodate different levels of fitness
• Communicate effectively with all disciplines involved in the care of the residents
• Responsible for completing assigned documentation in an accurate and timely manner to include progress notes

Minimum Qualifications:

• Minimum of 21 years old
• High School Diploma/GED
• 1 or more years of yoga instruction
• Ability to work both evenings and weekends

Preferred Qualifications:

• Previous clinical, behavioral health or group home experience
• Experience conducting trauma sensitive yoga
• Experience working with adolescents
• Yoga Alliance Registration: RYT200, RYT500, ERYT200, ERYT500
• CPR/First Aid/Defibrillator Training

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.

We are currently accepting applications for Youth Counselors with a strong desire to work with a team of committed clinicians to create a safe and fun place for our residents to heal.

Job Description:

• Work with a team to supervise a group of 7 to 10 boy and girl adolescents (residents) dealing with behavioral and mental health issues
• Ensure the safety and wellbeing of residents; ensure their living environment is secure
• Engage with residents as needed as a mentor, education assistant, activity, and group leader
• Actively engage residents in scheduled program activities

Job Functions:

• Be able to engage with residents physically, cognitively, and emotionally with compassion and authority
• Capable of continuously monitoring the safety of residents and intervening as needed
• Able to de-escalate situations of conflict and intervene as trained in crisis situations
• Meeting with young people to identify and discuss their problems
• Proving support and advice in an on-on-one or small group setting
• Assessing risks and providing crisis counseling to young people experiencing trauma
• Acting as an advocate and advising the treatment team of potential residential issues
• Organizing and supervising group activities including sports and recreation
• Writing reports and progress/treatment notes of observations and engagements with residents
• Mentoring and being a role-model for social development
• Providing direct living skills and personal care training

Competencies:

• Experience working with children preferred not required
• Willing to undergo a background check and drug screening in accordance with local laws and regulations
• Mature individuals who demonstrate authority with caring and respect for the dignity of young people