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(804) 784-2200

Evening Program Supervisor

Evening Program Supervisor

Job Type: Full-time

Under the direction of the Program Director/Manager, the Program Supervisor assists in overall management of the facility from 3:00pm – 11:30pm. Assist in maintaining a supervision and meeting structure that allows for assessment, planning implementation and evaluation of the residential program to ensure comprehensive services are family driven, youth guided, and culturally competent to sustain positive outcomes.

Essential Functions:

  • Demonstrates the ability to communicate the facility’s mission, vision, values, and strategic plan, as well as departmental/service goals, to all staff.
  • Provides leadership and guidance to staff in goal setting, problem solving, resource management, outcome achievement, and development and implementation of policies and procedures.
  • Defines performance objectives and measures for the department/service and assesses the level of competency of staff in a timely manner, including completion of facility-wide and department/service orientation and ongoing education, including training, in-services, and other activities.
  • Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others, and acts as change agent when communicating new and revised systems in a positive manner.
  • Demonstrates the ability to cope with and manage change, as well as help others do the same.
  • Collaborates with other departments/services to create systems and problem solve ongoing issues that impact departmental/service/organizational goals and resident care delivery, including short- and long-term planning for a resident guided and family driven culture within the facility.
  • Demonstrates fiscal accountability for department/service resources and the ability to achieve outcomes within allocated resources and budget as assigned by the Program Director/Manager.
  • Incorporates performance improvement data and resident satisfaction data into departmental/service goals.
  • Demonstrates a clear understanding of regulations applicable to resident care and/or other department/service/organizational functions.
  • Demonstrates a commitment to improving resident/family service using best practices and evidence-based modalities while moving towards the facility’s quest for excellence.
  • Demonstrates ability to recruit, retain, and allocate qualified and competent staff consistent with organizational staffing plan.
  • Demonstrates ability to communicate effectively throughout the organization and with outside organizations and ensures processes are in place for communication of relevant information in a timely manner.
  • Demonstrates the ability to foster a safe environment by integrating safety priorities into all relevant policies and procedures, processes, functions, and services.

Competencies:

  • Handles multiple priorities
  • Independent discretion/decision making
  • Makes decisions under pressure
  • Works alone effectively
  • Works in close proximity to others and/or in a distracting environment
  • Works with others effectively

Physical Demands:

The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment (always including gloves when necessary and a mask) The employee must have the ability to frequently lift and move up to 30 lbs.

Requirements:

  • Must be 21 years or older in age.
  • Associates degree in Human Services or related field, preferred, not required.
  • Minimum of four (4) years of experience in a psychiatric setting, with at least one (1) year in a leadership role.
  • Must be certified or able to become certified in CPR, First Aid, AED and Handle With Care.
  • Must have a valid Virginia Driver’s license in good standing if on Hallmark’s approved Drivers List.
  • Must have strong interpersonal and oral/written, communication skills for effective working relationships with diverse groups/individuals and with the various disciplines involved in the treatment and care of psychiatric residents.
  • Must demonstrate knowledge and skills necessary to provide services appropriate to the specific ages served: adolescents 11 to 17 years of age.

Careers with Hallmark Youthcare

Hallmark Youthcare provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
45 Years
Experience

Benefits @ Hallmark Youth Care

We truly care about our employees! Their success is our success! This is why we offer a competitive package that strives to support bothpersonal and professional quality of life for our employees.

Below are highlights of our comprehensive benefits and rewards package.

Health & Insurance:

  • Health Insurance - Comprehensive Plans or a High Deductible Plan
  • Dental & Vision Insurance
  • Critical Illness
  • Domestic Partner Insurance Eligibility
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Legal Resources

Retirement & Savings:

  • 401k
  • Credit Union
  • Direct Deposit of paycheck to multiple accounts
  • Health Savings Account

Compensation & Rewards:

  • Base Pay
  • Differentials
  • Holiday Pay (1.5x)
  • Paid Days Off

Work-Life Balance:

  • Employee Engagement
  • Wellness
  • Family & Medical Leave
  • Employee Assistance
  • Personal Leave

Compensation & Rewards:

  • Base Pay
  • Differentials
  • Holiday Pay (1.5x)
  • Paid Days Off
serving the commonwealth of virginia since 1976
Helping adolescents Overcome emotional behavioral issues
Get the help your child needs (804) 784-2200
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Safety: attaining safety in self, relationships, and environment...
Emotional management: identifying levels of various...
Loss: feeling grief and dealing with personal losses and...
Future: trying out new roles, ways of relating and behaving as a...
- Programs at Hallmark Youthcare

The Sanctuary Model

All programs at Hallmark Youthcare use the Sanctuary Model. The Sanctuary Model® represents a theory-based, trauma-informed, trauma-responsive, evidence-supported, whole culture approach that has a clear and structured methodology for creating or changing an organizational culture. The model works to provide a safe, supportive, secure and therapeutic environment to promote healing while building on the strengths of each child.
- Programs at Hallmark Youthcare

The Sanctuary Model

All programs at Hallmark Youthcare use the Sanctuary Model. The Sanctuary Model® represents a theory-based, trauma-informed, trauma-responsive, evidence-supported, whole culture approach that has a clear and structured methodology for creating or changing an organizational culture. The model works to provide a safe, supportive, secure and therapeutic environment to promote healing while building on the strengths of each child.
Safety: attaining safety in self, relationships, and environment
Emotional management: identifying levels of various emotions and modulating emotion in response to memories, persons, events
Loss: feeling grief and dealing with personal losses and recognizing that all change involves loss
Future: trying out new roles, ways of relating and behaving as a “survivor” to ensure personal safety and help others
TESTIMONIALS

Our Happy Clients

  • "I went here in 2017 and I was on a bad path. It changed my prospective and I myself was very pleased with my outcome. I had a very great therapist and great staff councilors at the time also."
    Hannah Holman
  • "My niece went here and the program was so helpful for her! She had a great therapist and she has made so many changes. I recommend this program to anyone who is having challenges with a child they love!"
    Victoria Bishop-Ofsowitz
  • "I give this 5 stars, not because we never had any issues, but because when we did, they were always addressed and taken care of. My daughter was in a specialized program that really met her needs and her therapist Ali was so involved and hands on and really helped my family and my daughter! We're glad she went here."
    Mary Thompson
Our methodoloy - The Sanctuary model®

a proven approach to safe, supportive, secure & therapeutic healing

All programs at Hallmark Youthcare use the Sanctuary Model. The Sanctuary Model® represents a theory-based, trauma-informed, trauma-responsive, evidence-supported, whole culture approach that has a clear and structured methodology for creating or changing an organizational culture. The model works to provide a safe, supportive, secure and therapeutic environment to promote healing while building on the strengths of each child.
hallmark youthcare benefits

residential treatment program

Traumatized children develop strategies for coping- some functional and some dysfunctional. We strive to empower youth and their families to overcome their difficulties and fulfill their potential.
Adolescent Focused (Ages 11-17)
24/7 Psychiatrist & Nursing Coverage
Comprehensive Discharge Planning
Psychoeducation Learning Groups
Accredited Substance Abuse Programs
Nutritional Counseling
Certified Activities Therapy
Individual, Group & Family Therapy
Promotion of Social Interaction
Do you have questions? We’re here to help.

Contact us today

  • This field is for validation purposes and should be left unchanged.

hallmark youth care benefits

residential treatment program

Traumatized children develop strategies for coping- some functional and some dysfunctional. We strive to empower youth and their families to overcome their difficulties and fulfill their potential.
Adolescent Focused (Ages 11-17)
24/7 Psychiatrist & Nursing Coverage
Comprehensive Discharge Planning
Psychoeducation Learning Groups
Accredited Substance Abuse Programs
Nutritional Counseling
Certified Activities Therapy
Individual, Group & Family Therapy
Individual, Group & Family Therapy
Promotion of Social Interaction
Do you have questions? We’re here to help.

Contact us today nswers.

  • This field is for validation purposes and should be left unchanged.

COPYRIGHT©2021 HALLMARK YOUTHCARE
12800 West Creek Pkwy, Richmond, VA 23238
Admissions
Admissions
12800 West Creek pkwy, richmond, va 23238
COPYRIGHT©2021 HALLMARK YOUTHCARE
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