Hallmark Youthcare

Get the help your child needs.

        • About Us
        • Our History

          At Hallmark Youthcare, we treat adolescents with emotional and behavioral issues triggered by past traumatic experiences. We strive to empower youth and their families to overcome their difficulties and fulfill their potential. Utilizing The Sanctuary Model, Building Bridges, and Trauma-Focused Therapy, we are committed to providing trauma-informed and individualized support to residents and their families.

        • Privacy Statement
        • This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

          We will refer hereinafter Hallmark Youthcare Richmond, Inc. as the Facility and its employees who have access to patient’s information – Read Full Statement 

  • Sanctuary
        • Assessment & Diagnostic Services
        • Our Assessment and Diagnostic Services (A&D) provide a secure facility for children who do not have the necessary evaluations required to determine the most appropriate level of care…

        • Residential Treatment
        • Hallmark Youthcare’s comprehensive Adolescent Residential Treatment Program offers a multidisciplinary approach to individualized care…

        • Short Term Residential Care
        • Customization and flexibility are key to Hallmark Youthcare’s short-term treatment options for youth…

        • TSAY (Treatment for Sexually Acting Out Youth)
        • Our TSAY Program provides immediate and intensive early intervention services for male adolescents, who have demonstrated aggressive sexual behaviors…

        • Substance Abuse Program
        • The ASAM approved Substance Abuse Program is a specialty track within our traditional Residential Treatment Program (RTC) that utilizes the Stages of Change Model to focus on the impact of addictive behaviors on the resident, family, and community. The SA Program encourages re-evaluation of current behaviors and substance abuse while working to develop self-efficacy, responsibility, and self-help strategies.

        • Educational Program
        • As an accredited member of the Virginia Association of Independent Specialized Education Facilities (VAISEF), McAfee Academy is licensed by the Virginia Department of Education to offer both regular education and special education services…

        • Activity & Recreation Therapy
        • The Activity Therapy Department provides a variety of meaningful, constructive programs in a safe, supportive environment that foster growth and opportunity for reintegration into the community. A.T. works closely with the multidisciplinary team in creating a welcoming, and nurturing milieu for residents…

  • Admissions
        • Family Engagement
        • Stay updated on all the engaging family events and activities geared towards helping your child heal.

        • Family Visitation
        • Every Tuesday and Thursday evenings
          Family Visitation 6:00pm – 8:00pm

          Every Saturday and Sunday
          Family Visitation from 1:30pm – 4:30pm

  • Contact Us

IMPORTANT ANNOUNCEMENT:  We would like to make you aware of the steps Hallmark Youthcare is taking in response to the growing health concerns related to COVID-19.
CLICK HERE for more details.

Family Engagement

Working together to help your child


Having family and community support is vital to the success of the youth in our program. Knowing they have people who care about them and support their journey through treatment is the key to providing youth with hope for the future. While it is important to have family play a part in the development of treatment goals, participate in monthly treatment planning meetings, and be involved in weekly family therapy it is also necessary for them to engage in day to day activities with their child.

Because Hallmark knows how essential family involvement is we offer numerous opportunities for family members to communicate with and participate in these activities. Youth are encouraged to make and receive daily phone calls. Once a child has reached a stage in treatment where it is appropriate for them to be in the community home passes are scheduled for the child and their family to work on therapeutic family goals. Visitation times are scheduled for Tuesdays, Thursdays, Saturdays, and Sundays but is offered on other occasions when coordinated with the child’s individual therapist.

Engagement activities are offered for families to participate in when visiting. It is during these times that family members have an opportunity to learn and practice some of the same strategies that youth are learning to improve communication skills, gain knowledge on emotional regulation, and engage in fun leisure activities that promote laughter and the development of positive memories. 

Our Activity Therapy Department coordinates birthday celebrations for residents and their family members, provides a bi-monthly family outing, and plans special activities on major holidays. Participation in these activities are fun but it also provides some normalcy for the child and their families even when they are away from home. A monthly calendar is created and distributed so family members can plan to attend these special activities.

Hallmark’s goal is to have family engagement help support and bridge the gap between residential treatment and the youth’s return to the community.

We always have fun things planned like:

  • National Popcorn Day!
  • Cinco de Mayo celebrating Walking Taco’s!
  • Recognizing our Armed Forces Family and Friends!
  • M & M’s for Moms!
  • Family Cook Outs!
  • Christmas Dinners!

Family Engagement Room

Events & Updates

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Pinned Posts

Special Family Events

February 2020 Download PDF Version
February 2020 Download PDF Version
January 2020 Download PDF Version
2019 Christmas Celebration Download PDF Version

Look for something special each holiday!