Hallmark Youthcare

Get the help your child needs.

        • About Us
        • Our History

          At Hallmark Youthcare, we treat adolescents with emotional and behavioral issues triggered by past traumatic experiences. We strive to empower youth and their families to overcome their difficulties and fulfill their potential. Utilizing The Sanctuary Model, Building Bridges, and Trauma-Focused Therapy, we are committed to providing trauma-informed and individualized support to residents and their families.

        • Privacy Statement
        • This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

          We will refer hereinafter Hallmark Youthcare Richmond, Inc. as the Facility and its employees who have access to patient’s information – Read Full Statement 

  • Sanctuary
        • Assessment & Diagnostic Services
        • Our Assessment and Diagnostic Services (A&D) provide a secure facility for children who do not have the necessary evaluations required to determine the most appropriate level of care…

        • Residential Treatment
        • Hallmark Youthcare’s comprehensive Adolescent Residential Treatment Program offers a multidisciplinary approach to individualized care…

        • Short Term Residential Care
        • Customization and flexibility are key to Hallmark Youthcare’s short-term treatment options for youth…

        • TSAY (Treatment for Sexually Acting Out Youth)
        • Our TSAY Program provides immediate and intensive early intervention services for male adolescents, who have demonstrated aggressive sexual behaviors…

        • Substance Abuse Program
        • The ASAM approved Substance Abuse Program is a specialty track within our traditional Residential Treatment Program (RTC) that utilizes the Stages of Change Model to focus on the impact of addictive behaviors on the resident, family, and community. The SA Program encourages re-evaluation of current behaviors and substance abuse while working to develop self-efficacy, responsibility, and self-help strategies.

        • Educational Program
        • As an accredited member of the Virginia Association of Independent Specialized Education Facilities (VAISEF), McAfee Academy is licensed by the Virginia Department of Education to offer both regular education and special education services…

        • Activity & Recreation Therapy
        • The Activity Therapy Department provides a variety of meaningful, constructive programs in a safe, supportive environment that foster growth and opportunity for reintegration into the community. A.T. works closely with the multidisciplinary team in creating a welcoming, and nurturing milieu for residents…

  • Admissions
        • Family Engagement
        • Stay updated on all the engaging family events and activities geared towards helping your child heal.

        • Family Visitation
        • Every Tuesday and Thursday evenings
          Family Visitation 6:00pm – 8:00pm

          Every Saturday and Sunday
          Family Visitation from 1:30pm – 4:30pm

  • Contact Us

IMPORTANT ANNOUNCEMENT:  We would like to make you aware of the steps Hallmark Youthcare is taking in response to the growing health concerns related to COVID-19.
CLICK HERE for more details.


Our Clinical Assessment Center handles all admissions requests. Once a call regarding admission has been placed, we will contact the referral sources to obtain clinical information about the individual needing treatment. At that time, we will determine if the child or adolescent meets the criteria for residential services.

Our Clinical Assessment team will review the adolescent’s information and will grant approval to proceed with placement at the facility. At that time we can coordinate a visit to tour our facility if requested.

Contact our Clinical Assessment Center is open Monday through Friday 8am – 5pm.


We accept most major insurances, including Medicaid. Contact us for more information — we’re here to help.

Admission Criteria

Clinical documentation to include (as available):

  • Recent Psychiatric Evaluation
  • Current Psychological Evaluation with Full-Scale IQ
  • Current Community based providers treatment plan
  • Psychosocial History/Social History/Foster care Service Plan
  • Current IEP with minutes and School Transcripts
  • Progress Notes and Discharge Summaries from past placements
  • Medical information to include any medical concerns and vaccination history
  • Substance Abuse Evaluation (substance abuse program)
  • Psycho-Sexual Evaluation if referring to the Juvenile (TSAY) Program
  • Legal history and involvement
  • Placement history
  • IACCT assessments, CANS, approval letter for PRTC level of care
  • CSA/FAPT individual services plan

Residential Treatment Center Admissions Paperwork

You may download and print the following required items for admissions. All of the items are in PDF format.