Concerns: If you have any quality of care or safety concerns, please contact Hallmark's Administrator, Scott Cook, at (804)784-2200. If your concern is unable to be resolved by the facility Administrator, you may also contact JCAHO at complaint@jcaho.org

Wanda Sadler is Vice President of Operations and Corporate Integrity. She may be reached via email at wsadler@hallmarksystems.com, or at (804)784-6441.

For concerns about Fraud and Abuse, Code of Conduct, Conflict of Interest, or complaints in general, please feel free to call our Anonymous Hotline (804)784-6556. Every effort will be made to protect your identity, as long as it does not violate regulations, laws, or codes in the Commonwealth of Virginia.